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Privacy Policy

Thanks for visiting WineJump solutions by WineJump.


1. Introduction


1.1. Welcome to WineJump solutions by WineJump. This policy is a part of our Terms of Service. By visiting the site of WineJump solutions by WineJump or using the Apps, you consent to our use of your personal information in the ways set out in this policy and in our Terms of Use. We take our responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously. We are committed to respecting the privacy rights and concerns of all Users of our Site.


1.2. We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data. If you have any questions regarding this information or our privacy practices, please contact us on


1.3. By using the WineJump solutions by WineJump and Services, visiting our website, or accessing the Services, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, disclosing and/or processing your personal data as described herein. We may revise this Privacy Policy, but the most current version will always be at this link.


2. Information collected or received


2.1 To use our Service to transact, you will need to provide us with a valid email address and contact information required for delivery of the marketing kit you will receive when purchasing WineJump solutions Services (name, street address, phone number, payment information). Depending on the Services or SaaS subscription model you choose, we may collect additional information such as: payment information, VAT number, contact number and an address. Please note that for security and performance reasons, such content may need to be accessed by internal personnel from time to time.


2.2 As a “Buyer” using WineJump solutions by WineJump Services your username is publicly displayed (on Sales Point SP or and on WebShopConnect WSC implemented on your own website). Other people may see the photos for items you are selling or have sold; your profile information such as your wine estate’s name; items you listed for sale; your e-shop pages. If you are a “Buyer” becoming a “Seller” by using WineJump solutions and Services, you make the content you provide publicly available.


2.3 We use technologies such as cookies, clear gifs, log files and flash cookies for several purposes, including to help understand how you interact with our Site and Services, to provide a better experience. The information we collect may include, without limitation, your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the address of a referring web Site (if any), and the pages you visit on our website and mobile applications and the times of visit.


2.4 We automatically receive and record information (for example: an email address or IP address, cookies, and data) about a person who is not yet registered in connection with certain features.


2.5 We may contact individual Buyers (acting as Sellers by using WineJump solutions by WineJump) to confidentially request more information about their offerings or items listed on the WineJump Solutions and Services, to ensure compliance with our rules and applicable law.


2.6 When you connect to us using external third-party applications or Services, such as Facebook, using an application programming interface (API), you will be granting us permission to receive information from these third-party applications. You can also choose to share some of your activity to certain social media networks which are connected to your account. 


2.7 If you are a “Buyer” of WineJump solutions you agree to be contacted via email or phone for any reasons relating to your subscriptions or our Services.


2.8. If you are a “Buyer” and User of WineJump solutions, you agree to receive WineJump’s newsletter for important updates and information concerning your purchased WineJump SaaS subscriptions. You can unsubscribe to our newsletter at any time. We strongly recommend though to receive and read our newsletter with important information concerning our Services and your SaaS subscriptions which we try to limit to a strict minimum


3. Uses and Sharing


3.1 We respect your privacy. We will not sell or disclose your name, email address or other personal information you have provided to other parties than WineJump without your consent, except as specified in our Privacy Policy.


3.2 We (WineJump Solutions) generally use the information to provide and improve our Services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting. For example, we could use your feedback to improve our Services; we use data analytics and work with certain third-party service providers for targeted online and offline marketing; and of course, we use your email address to communicate with you. We also partner with service providers and other third parties that collect, use, promote, and analyze information about our WineJump solutions (SaaS).


3.3 We (WineJump Solutions) may use your information to contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. We may contact you by telephone to provide support or for transaction related purposes.


3.4 Some messages from us are service-related and required for Users. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, changing of your password, or correspondence with the WineJump solutions. You may not opt out of receiving service-related messages from us, unless you close your account.


3.5 We may release your personal information to a third party in the following circumstances: to protect, establish, or exercise our legal rights or defend against legal claims or were that such disclosure is necessary to comply with the law, such as investigations into illegal activities.


3.6 We may share demographic information with business partners, but it will always be aggregated and anonymized, so personally identifiable information is not revealed.


3.7 If you choose to use our invitation service to invite a friend to the WineJump solutions and Services, we will ask you for that person’s contact information, which may include their email address or their social network identity, and automatically send an invitation. WineJump stores the information you provide to send the invitation, to register your friend if your invitation is accepted, and to track the success of our invitation service.


4. Security


4.1 The security of your personal information is important to us. By purchasing WineJump solutions by WineJump and using our Services (subscription of Sales Point and/ or WebShopConnect and/ or Marketplace) your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and keeping your password and computer secure.


4.2 We encrypt sensitive information (such as credit card numbers) using secure socket layer technology (SSL) which is then handled by our payment processing partners. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Your payment information is safe even from us.


4.3 Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security.


5. Data Retention


5.1 We retain your information only for as long as it is necessary and needed to provide you with our Services. If you no longer want us to use your information to provide you the Services, please contact us on You may cancel your WineJump solution subscription/s according to our cancellation policy of our Terms of Services. In such case, please contact us on . We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


6. Changing Data


6.1 As a Buyer and User of WineJump solutions, you can access, correct, change, and delete certain personal information associated with your account by visiting your account settings.

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